Compare AI Agents
See how Ecom AI Agent compares to leading competitors.
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5
Ecom AI Agent
€49
Chatonbo
$135
Intercom
~$9,900
Zendesk
~$15,000
Tidio
~$358
Gorgias
~$6,350
| Feature | Ecom AI Agent | Chatonbo | Intercom Fin | Zendesk AI | Tidio | Gorgias |
|---|---|---|---|---|---|---|
| Pricing Model | Flat €49/mo | $19-59 + $19/agent | $0.99/resolution + seats | $1.50-2/resolution + seats | $29-59 + AI add-on | $10-750 + $0.60-1.27/resolution |
| Cost for 5 agents, 10k resolutions | €49 | $135 | ~$9,900 | ~$15,000 | ~$358 | ~$6,350 |
| Conversations Included | Unlimited | 5,000-10,000 | Per-resolution | Per-resolution | 500-5,000 | 300-2,000 |
| Extra Agent Fee | None | $19/mo | $29-139/seat | $55-169/seat | $29-59/mo | $10-750/mo |
| WooCommerce Native | ✅ Full | ⚠️ Limited | ❌ | ❌ | ⚠️ Limited | ❌ |
| Shopify App | 🔜 Q3 2026 | ✅ | ⚠️ | ⚠️ | ✅ | ✅ |
| Knowledge Sources | Unlimited | 5-10 | Unlimited | Unlimited | 5-10 | 5 |
| Live Chat Handoff | ✅ Native | ✅ (Zendesk) | ✅ | ✅ | ✅ | ✅ |
| Image Analysis | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
| Languages Supported | 50+ | 50+ | 45+ | 30+ | 40+ | 30+ |
| Free Tier | 100 conv/mo | 250 conv/mo | 14-day trial | 14-day trial | Limited | No free |